D & D Total Health Solutions is an independent, privately owned company whose founder and CEO is a Case Manager with over 25 years experience in the industry.  Charlotte Deaton, RN, CCM, CLNC, CRRN, founded D & D Case Management on dedication to excellence and the desire to build a solid company that values the highest professional standards. Charlotte’s passion for Case Management and her strong leadership have allowed her to attract some of the best talent in the industry. She is involved in the entire process, from training, mentoring and empowering nurses, to ensuring that each case is monitored both medically and legally for quality assurance.  Due to Charlotte’s commitment to excellence in the services provided, as well as dedication to cost savings for the client, D & D Case Management quickly earned the reputation as the premier Case Management company in Alabama and the Southeast region, with requests and plans to expand nationally.

D & D Field Case Managers coordinate cases for its clients and act as objective, third party intermediaries, interacting with physicians, providers, employers, Claims Adjusters and all parties involved in the rehabilitation process. As market innovators, we study the trends of the workers’ compensation and health care industries to determine best practices and cost effective solutions to better meet the needs of our clients and to bring continuity to the rehabilitation process, from the moment of injury to safe, successful return to work and achievement of pre-injury status. With escalating health and insurance costs, the professionals at D & D understand the necessity to be proactive with file management and develop strategies which address the issues our clients face in injury management. D & D Total Health Solutions integrates synergistic and comprehensive cost saving services, from 24/7 Occupational Triage to Field Case Management, and Pharmacy Solutions, to better assist the Claims Adjuster, TPA companies, Self Insured Employers and Insurance companies. More importantly, D & D understands the balance of ensuring continuity of care for the Injured Worker resulting in a more positive outcome for all.

D & D services include Field Case Management, Catastrophic Case Management, Life Care Planning, Vocational Services, Medical Legal File Review, Occupational Triage hotline and cost effective Pharmacy Solutions.




  “Charlotte is the Visionary Nurse Case Manager in the state, in my      humble opinion, and is developing the model for years to come.               She is also …an excellent trainer of Nurse Case Managers.”   

 Claims Manager